Not happy with your current web host or web company? Whether it’s the service, the support or the price, we can take over your website, email and domain, and move them to CherryWire for you.
What we move
- Your website: from simple sites to WordPress and online shops.
- Your email: mailboxes at your own domain.
- Your domain: transferred to CherryWire, or left where it is and pointed at our servers.
Will anything stop working?
This is the question most people ask, and the answer is no: we plan every move so you can carry on as normal.
- Your website stays online. We set it up and test it on our servers first, then switch your domain over, so there is no downtime. Where we can, we shorten how long the internet remembers your old settings before the switch, so it takes effect quickly.
- No emails are lost. When your domain switches over, new email starts arriving at our mail server, usually quickly if we have access to your DNS settings.
- You can carry on sending and receiving. You can set up your new mailbox on your computer and phone as soon as we create it, so you have access as soon as email starts arriving. We’ll give you the settings.
- Your old emails can come with you. We have tools to copy your existing emails from your old provider to us.
How quickly the switch happens can depend on your current provider and the access we have to your domain settings. We’ll explain the plan before we start.
What it costs
- Simple websites: £45 fixed price. For a straightforward move, without a redesign, where you have the logins for your current hosting. For very simple websites, we may move them free of charge.
- More complex websites: £45 an hour. For larger websites, online shops, or moves where we need to work with your current provider to get access. We’ll estimate the time before we start.
All prices exclude VAT. Your hosting is then charged at our normal prices.
How it works
- Tell us what you have now: your website, email and domain, and who looks after them.
- We confirm the price for the move, and quote for your hosting.
- We move everything across, working with your current provider where we need to, and check that it all works. Your website stays online throughout.
- From then on, you deal with us directly.
Let down by your web designer?
CherryWire started by helping customers whose web designer hosted their website and then disappeared. We recovered their websites and hosted them. If you are in the same position, get in touch with what you know about your domain and website, and we’ll look at the options.
Web designer or hosting provider yourself, and closing down? See hosting takeovers.
Common questions
Will my website be offline during the move?
No. We plan the move so your website stays online throughout. We set up and test your website on our servers first, then switch your domain over to it. Where we have access to your DNS, we shorten how long the old settings are remembered beforehand, so the switch takes effect quickly.
Will I lose any emails while you switch over?
No. Once your domain is switched over, new email starts arriving at our mail server, usually quickly if we have access to your DNS settings. We can also copy your existing emails across from your old provider.
Will I still be able to send and receive email?
Yes. You can set up your new mailbox on your computer and phone as soon as we have created it, so when email starts arriving on our server you have access straight away. Your email apps do need pointing at our servers, and we’ll give you the settings.
Can I keep my old emails?
Yes. We have tools to copy your existing emails from your old provider’s server to ours.
How much does it cost to move my website?
Moving a simple website, where you have the logins for your current hosting, is a fixed £45 plus VAT. More complex websites are £45 an hour plus VAT, and we’ll estimate the time before we start. For very simple websites, we may move them free of charge.
Do I need the logins for my current hosting?
It helps if you have the logins for your current hosting and domain. If you don’t, tell us what you do know and we’ll work with you and your current provider.
Can you move a WordPress site?
Yes. We move WordPress sites and online shops, as well as simple websites and PHP and MySQL sites.